Interoperability—Connecting Systems & People across California to Optimize Care Collaboration

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Interoperability is about more than just making information available. It’s about making the right information available to the right people at the right time in the right setting—and about integrating systems so they work together harmoniously in the joint workflow of a dispersed group without being disruptive to individual workflows. This solution brief discusses how GSI Health addresses the challenges of interoperability specific to California and describes some of the real-world interfaces that enable our clients receive real-time actionable information to improve their efficiency:

  • Integrate with EHRs, health information exchanges (HIEs), the California Trusted Exchange Network (CTEN), and claims systems to bring clinical data into patient summaries
  • Integrate with EHRs to enable users to exchange referrals, secure messages, attachments, and care plans
  • Integrate ADT systems to identify care management cases in real time and load patients into the platform
  • Integrate with third-party analytic tools to bring gaps in care and high-risk populations to care management attention
  • Integration with eligibility systems for real-time eligibility, demographic, and Medicaid plan coverage
  • Integrate with billing partners to track care management services and ensure financial goals are met
  • And more…