Website Privacy Policy

Last updated: June 28, 2019

GSI Health is committed to protecting your personal information and your right to privacy when you visit our Website.

This Privacy Policy applies to all information collected through our Website (www.gsihealth.com) only. Our Privacy Policy is designed to help you understand what information we collect, how we use it, and what rights you have in relation to it. By visiting or using any part of this Website, you agree to the terms of this Privacy Policy as they may be amended from time to time. As we update our Website over time, this Privacy Policy may change, so please check for updates.

If your organization provides you with access to GSI Health’s technology platform (web and mobile), collectively GSIHealthCoordinator and GSIHealthConnect, your use of these products is subject to your organization’s policies. You should direct your privacy inquiries, including any requests to exercise your data protection rights, to your organization’s administrator. GSI Health’s Technology Platform Privacy Policy is also available for you to review.

INFORMATION WE COLLECT

The information you may provide us can be classified into two general types: user-provided information and Website usage information. Both are discussed in greater detail below.

Personal information you disclose to us

To provide the best experience when you visit our Website, we may ask you for personal information, including but not limited to your name, phone, and e-mail address. Some of the ways that you may provide personal information to us, as well as further details on how we may use such personal information, is given below.

  1. Contact us/feedback

If you email us using a “Contact us” link or form on our Website, we may ask you for information such as your name and e-mail address, so we can respond to your questions and comments. If you choose to correspond with us via e-mail, we may retain the content of your e-mail messages, your e-mail address, and our response to you.

  1. Surveys

We may occasionally ask Website visitors to complete online surveys and opinion polls about their activities, attitudes, and interests. These surveys help us improve our products and services. When asking for participation in these surveys, we may ask you to provide us with information such as your name and email address.

  1. Website Forms

Our Website may offer visitors contact forms to request additional details and to download collateral. If you fill out one of our web forms, we may ask you for information such as your name and email address, so we can respond to your questions and comments. If you choose to correspond with us via web forms, we may retain the form data, which can include name, email address, reason for contacting us, and other contact-related details.

Information automatically collected

When you visit our Website, we may collect information related to your visit. This information helps us determine information about how you found our Website, the date you visited our Website, and the search engines that may have led you to our Website. We collect this information to continually improve and enhance the functionality of our Website. We gather certain information automatically, which may include: IP addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We link this automatically collected data to other information we collect about you.

Website usage information
  1. Cookies

When visiting GSI Health, we use cookies on or in connection with our Website to maintain information about you. A cookie is a very small text document, which often includes an anonymous unique identifier and additional information necessary to support the site’s intended functionality.

Technologies such as cookies, beacons, tags, and scripts are used by GSI Health and our marketing partners, analytics providers, and customer support systems. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site, and gathering demographic information about our market. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for marketing analytics, and as a convenience for users for resource access. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited. Most web browsers can be set to tell you when a cookie has been sent to you and give you the opportunity to refuse that cookie.

Refusing a cookie may in some cases prevent you from using or negatively impact the display or function of our Website or certain areas or features of our Website. There are numerous resources on the Internet that can provide more information about how cookies work and how you can manage them.

INFORMATION USE

We use personal information collected through our Website for a variety of business purposes described below. We process your personal information for these purposes.

We use the information we collect and receive:

  • As reasonably required to conduct business with you or to provide the products or services that you request.
  • To send you marketing and promotional communications through us and/or our third-party marketing partners. You may opt-out of receiving marketing emails at any time; see below for additional details.
  • To send you information on our products, services and new features and/or information about changes to our terms, conditions, and policies.
  • To request feedback and/or to contact you about your use of our Website.
  • To protect the security and integrity of our Website.
  • To comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations, and our policies.

YOUR OPT-IN/OPT-OUT CHOICES

You may “opt in” and/or “opt out” of certain uses of your personal information. For example, you can choose whether you would like to receive email correspondence from us. Your personal information may be shared with third-party service partners but is never sold. You will have the opportunity to opt out of GSI Health marketing emails by clicking the “opt out” or “unsubscribe” link in the email you receive. You can also request this by filling out a web form via our Data Subject Access Request (DSAR) Portal . If the GSI Health DSAR portal is unavailable, requests can be sent to privacy@gsihealth.com.

Please note that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions, and communications with us.

USE, DISCLOSURE, AND SHARING OF PERSONAL INFORMATION

  1. Service providers

We may use third-party partners to help us operate and maintain our Website and deliver our products and services. We may also share your information with our service providers and other third parties (“Affiliated Parties”) that provide products or services for or through our Website or for our business (such as website or infrastructure hosting companies, communications providers, email providers, analytics companies, and other similar service providers that use such information on our behalf).

Third-party service providers are contractually restricted from using or disclosing the information, except as necessary to perform services on our behalf or to comply with legal requirements.

  1. Compelled disclosures

GSI Health may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. GSI Health may be required to disclose collected information in order to (i) respond to investigations, court orders or legal process, (ii) to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to the physical safety of any person, (iii) violations of GSI Health’s terms of service, or (iv) as otherwise required by law.

  1. Your ability to access, limit use and disclosure

You may request access to your personal information to update, correct or delete, or limit the use or disclosure of your personal information. Individuals wishing to view, update, delete, or supplement their personal information may do so by submitting your request through our Data Subject Access Request (DSAR) Portal. If the GSI Health DSAR portal is unavailable, requests can be sent to privacy@gsihealth.com.

PRIVACY OF MINORS

Our Website is not directed or marketed to children under 18 years of age. We do not knowingly collect personal information from children under the age of eighteen on our Website. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on our Website, we will delete the information from our records. 

HOW LONG WE KEEP YOUR INFORMATION

We will only keep your personal information as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements)

HOW WE KEEP YOUR INFORMATION SAFE

We take reasonable and appropriate precautions, including administrative, technical, personnel, and physical measures, to safeguard personal information against loss, misuse, theft, unauthorized access, disclosure, alteration, and destruction. We also use Secure Sockets Layer (SSL) encryption when transmitting sensitive information. Please keep in mind that due to the inherent nature of the Internet, there is no way to make the transmission of electronic data entirely safe from intrusion.

DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 179883, also known as the “Shine The Light” law, permits our Website users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

CONTACT US

If you have any questions or comments about this Privacy Policy, or if you would like to review, delete, or update information we have about you or your preferences, requests should be submitted through our Data Subject Access Request (DSAR) Portal. If the GSI Health DSAR portal is unavailable, requests can be sent to privacy@gsihealth.com.

GSI Health, LLC
1735 Market Street, 53rd Floor
Philadelphia, PA 19103

UPDATES TO OUR PRIVACY STATEMENT

This Privacy Policy may be updated periodically and without prior notice to reflect changes in our online information practices. We will post a prominent notice on this Website to notify you of any significant changes to our Privacy Statement and indicate at the top of the statement when it was most recently updated.