Who We Support

Managed Long-Term Services & Supports

While today’s healthcare system is primarily set up to meet short-term, or acute needs, managed long-term services and supports (MLTSS) are necessary to address the unique needs of individuals with disabilities or complex medical and behavioral issues or social service requirements. Caring for this vulnerable population requires assistance with the basic personal tasks of daily life so these individuals can live as independently as possible. At the same time, they face the strict regulatory and operational complexities that come with participating in government-sponsored initiatives such as Medicaid care coordination programs.

Care planning and coordination encompassing a wide range of providers—including social and behavioral in addition to medical—is essential. Our GSIHealthCoordinator platform enables care managers to identify patient needs and services and coordinate those services across the community. Care managers can identify patient-centric interdisciplinary care teams and share information with providers using patient-centric care plans to improve the patient experience and ensure these patients get the care they need.

GSIHealthCoordinator Enables... Impact:

Collaborative workflow supporting integrated
care teams

Efficient coordination across medical, behavioral and social service settings

Patient information sharing and transparency facilitated through a comprehensive universal care plan that incorporates real-time clinical patient information

Structured assessments integrated with a universal
care plan

Consistent identification of issues unique to each patient and the interventions and care protocols that improve their health and support long-term needs

Service tracking and reporting for care management, patient outreach, and encounters

Flexible and comprehensive analysis and reporting enabling you to manage processes, track the performance of your care teams, identify areas for improvement, ensure payments, and enforce reporting consistency and compliance

Interoperability with HIEs and EHRs and other care management systems

Real-time information sharing and insights from across the community, including clinical data to improve care planning, alerts from patient encounters, and up-to-date comprehensive patient summaries

Flexibility to adapt your configuration at any time

Evolve your care management solution based on changing programs, patient needs, regulations, and compliance reporting criteria