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Addressing the Healthcare Crisis in Philadelphia’s Poorest Neighborhoods (Part 1)

How the Digital Health Initiative of Philadelphia Began

Named the “poorest big city in America,” Philadelphia has plenty of challenges, and one of the most damaging is the impact on our poor communities in the area of healthcare. Philadelphia County has more than 500,000 Medicaid enrollees, and care for these vulnerable populations strains the entire healthcare system, diverting resources from other areas of investment that would otherwise benefit our region. Poverty costs us jobs, new business development, tourism, and other growth opportunities.

Read more “Addressing the Healthcare Crisis in Philadelphia’s Poorest Neighborhoods (Part 1)” >

Value-Based Care—The Future of Health Care: Part 2 of 2

This blog is part 2 of a discussion of value-based care—the new paradigm in which care is no longer delivered only by doctors and nurses, but by an entire community of providers that treat the “whole” patient rather than just treating the disease. The focus is on treating the entirety of a patient’s needs to bring about better health outcomes—which means that communication and care plans no long reside solely within a doctor’s office. To achieve this objective, the industry is migrating to a de facto set of standards that it is believed will take us down the right path. Read more “Value-Based Care—The Future of Health Care: Part 2 of 2” >

Value-Based Care—The Future of Health Care: Part 1 of 2

Value-based care creates a new paradigm—one in which care is no longer delivered only by doctors and nurses, but by an entire community of providers that treat the “whole” patient rather than just treating the disease. Communication and care plans can no longer live inside the four walls of a doctor’s office, but must integrate information from the community to fully address the needs of the patient and of the population. Further, those members of a patient’s care team must work together to deliver an effective and coordinated treatment experience. This blog—part 1 of a 2-part series—introduces the idea of value-based care, and discusses how integrating care coordination with robust analytics into a single platform provides the big picture of patient care, enabling efficient, collaborative care for diverse teams to treat complex populations. Part 1 is an introduction, intended for those starting to explore the idea of value-based care. Stay tuned for Part 2, which will be a deeper dive into some of the key issues facing the industry.

Read more “Value-Based Care—The Future of Health Care: Part 1 of 2” >

Care Coordination and Analytics Together

Remember the days when you had to use two different platforms for phone calls and for calendaring and task management? In today’s iPhone/Android laden world, such a separation seems heretical. Yet in healthcare’s hot new niche of population health management, we see that same heresy in the artificial, and suboptimal divide between care coordination/management software and analytic software. Read more “Care Coordination and Analytics Together” >

Care Coordination Automation: Tracking Success, Part 4

Collaborative Care technologyOur previous posts have discussed the details of managing care team assignment and composition that’s customized for the whole patient as well as managing patient and population care systems. Now, we move onto the fourth and final discussion topic in this series for supporting a care coordination program using technology: measurement & reporting.

The last step in any effective process is to monitor progress, analyze results and make adjustments accordingly. But in order to track program success, you must start by implementing a measurement strategy that’s unified. Read more “Care Coordination Automation: Tracking Success, Part 4” >

Care Coordination Automation: Management Cycles, Part III

whole patient careIn our previous posts, we’ve discussed whole patient care and the use of technology to build coordinated care teams. Now it’s time to delve deeper and address how to leverage technological tools when treating and managing patients in a collaborative care setting.

Developing the right care plan for each patient requires the dedication of a multidisciplinary team, innovative technologies and an intimate connection with patients. Whole patient care means assembling a comprehensive network of healthcare providers – behaviorists, administrators, social workers, general physicians, payer care managers and specialists – and then assigning patients to the teams best suited to treat their individual conditions. Read more “Care Coordination Automation: Management Cycles, Part III” >

Care Coordination Automation: Use Your Technology, Part II

care coordination technology solutionsWe’ve been talking about using health information technology to leverage both algorithmic automation and expert-human execution for your coordinated care and population health management program. Our last post introduced the first step to effective and efficient collaborative care: Population Determination & Outreach. After defining the patient population in need of care coordination and successfully reaching out to this group, it’s time for the second stage: Care Team Assignment & CompositionRead more “Care Coordination Automation: Use Your Technology, Part II” >

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